Click on each category of service for a more in depth explanation of the services offered in that category.  
Click on each category of service for a more in depth explanation of the services offered in that category.  
What Laboratory Experts Does in a Nutshell
All of our services are comprehensive. They include strategy, expertise and when desired implementation- not just for one aspect of your laboratory, but for ALL aspects. Laboratory Experts is a state of the art provider of clinical medical support services consisting of medical billing, Genetic & toxicology laboratory design, construction and operation services, and Physician Owned Laboratory consulting, which we deliver to the medical community nationwide, regardless of provider size.

Below is a more detailed description of our services.

I urge you to fill out an application today if you are interested in a particular service we are offering. Each laboratory takes time to understand and learn before a procedure can be implemented efficiently. I recommend scheduling your time in advance in order to receive your custom service expeditiously.

LabExperts RCM Billing and Credentialing (Revenue Cycle Management)  
Medical billing, managing accounts receivables, collections, and reimbursement analytics can be some of the most time-consuming and difficult challenges for physicians and medical/healthcare organizations. 

LabExperts RCM stands for revenue cycle management and is what we call our medical billing services.

Our goal is to shoulder the burden of medical billing revenue cycle management so that you can focus on delivering optimal care to your patients.

Though many companies offer varying levels of transnational medical billing services, Laboratory Experts is unique in its breadth of services, infrastructure, innovation, and commitment to ensuring your claims are correctly submitted and rapidly reimbursed.

Here is a detailed list of the Services offered for this area of Service:

Proficiency Testing
Increasing the profit of a laboratory comes down to efficient management and proficiency testing. The more proficient your lab is at performing certain tests the higher the performance rating of your lab will be. Also known as an interlaboratory comparison, proficiency testing determines the performance of individual laboratories for specific tests or measurements and is used to measure a lab's continuing performance. Our medical team specializes in consulting with labs on how to increase the proficiency of specific lab tests in order to help improve the lab's overall performance.

A list of the services that we offer for proficiency testing can be found below:
Assist with the selection of appropriate PT program based on a testing menu
Blind Studies of analysis not covered in enrolled PT program
Review of results and corrective action documentation if indicated

Customized Policy and Procedure Manuals
Creating a customized policy that abides by the current laws is important if you wish to create customized policies for your lab. 
One size does not fit all when it comes to policies so it is important to be able to create customized policies that can match your specific lab needs like a glove.

Our customized policy and procedure services include:
Operational
Technical
Service
Quality assurance
Quality control
Proficiency testing
Maintenance form

Competency
By identifying your laboratories core six activities, competencies are designed to meet your laboratory workload. It all starts with the acceptance of the sample through the reporting phase. Each competency is designed to conform to standard procedures. By the end of this service, you will know your key areas of focus for your laboratory and how to improve in these areas.

Competency services:
Development of competencies specify the testing protocol
Competency assessment and completion of the documentation

Quality assurance
If you do not have systems that test the quality of tests that your lab conducts it the quality of your test will vary causing your laboratory to fail its performance tests. Quality assurance is necessary for all labs big and small.

Quality Assurance services:
Development of a QA plan
Examples of QA monitors
Quarterly review of monitors

Quality control
Handling quality control once you have a quality control problem is like trying to patch a hole in a dam when the dam has already fallen apart. In other words, trying to fix control the quality of your laboratory once you have the problem is too late. Our team can develop a Quality Control program that evaluates daily weekly and monthly performance. Our program will help identify trends in QC before it becomes a problem…

Assisting laboratory sites with the design in LIMS of LJ graphs is apart of our quality control package.

LabExperts Consulting For Existing Laboratories
The Clinical Laboratory Services industry has seen significant growth over the past few years.
New state and federal laws and regulations mandate that physicians provide toxicology testing for their patients who are prescribed chronic pain relievers and other opiates. Historically, physicians have obtained lab services from large toxicology reference labs. However, those labs do not always provide the flexibility and responsiveness required in your dynamic environment.

Physicians are turning to specialty labs to get the customer service they require.

Regionally based toxicology reference labs have stepped up to respond to the physicians’ demands.

Additionally, when feasible, physicians and practitioners have realized that performing these tests in a physician-owned laboratory (POL) gives them greater control of testing requisitions, improves turnaround time for faster clinical decision making, and captures a revenue stream they had previously passed to a reference laboratory.

With the challenges of maintaining sustainable revenue streams in a rapidly changing managed care environment, the POL can assist by improving patient care while also elevating the overall business health of a practice.

As a result, Laboratory Experts has helped numerous practices gain control of their toxicology testing and improve revenue by advising in the entire startup and operation process of a CLIA certified, high-complexity toxicology laboratories.

Our Laboratory consulting services provide physicians and/or lab owners A-Z model for building simple to highly complex toxicology labs. Our team can fulfill every point of lab building to take a lab concept into a reality.

You will be guided and supported by Laboratory Experts experts every step of the build-out and operations of your lab.

Whether you plan to test a few hundred samples per month or thousands of samples per week, our teams of operational experts provide you with a seamless approach to building and sustaining your own genetic or toxicology laboratory in as few as 12 weeks.
 
Here is a detailed list of the Services offered for this area of Service:

 Medical/ Clinical Consulting
Our Medical/ clinical consulting services run the gamut of aspects of operating a practice/healthcare facility. Whether a physician needs consulting on how to advertise their practice in order to get more clients, or how to budget the operational side of their business so that the lights in the practice can remain on. Our medical consulting team has been trained to consult on the typical matters that physicians and practice owners deal with on a daily basis.

A few of our areas of focus are listed below:
Results Interpretation
Clinical Correlation
Direct Physician-to-physician/ Practitioner Consulting
Sales Training and Resource

Technical Consulting Services
As with any business, there are many nuances that aren’t well known until you are actively working inside of the business. Toxicology labs unlike other businesses, however, have a bit more technical nuances that it is vital to understand if you wish to continue operating your lab. 

Besides the extensive legal procedures that must be followed in order to abide by state laws, it is also important to understand the legal ramifications that can happen if those procedures are not followed to the letter. Our technical consulting team studies the current laws, procedures, and lab validation practices to ensure that the labs we work with are abiding by all state/federal regulations so they can avoid the legal ramifications that come from disobeying the laws.

Here is a list of the services that we offer for technical consulting:
Toxicology Procedures
Validation: Analytical Method Validation
Instrument Validation (New and Moving)
Stock Solution Validations
Sample Preparation
Training and Education
Equipment Maintenance and Troubleshooting

Regulatory/ Compliance Consultation
Is your laboratory up to code? Abiding by the legal regulations in your state and the federal regulations is the number one priority of any laboratory manager or laboratory owner. If you are not ensuring that your laboratory is not abiding by the codes set forth by the government is ensuring that your laboratory will be closed down by outside forces for malpractice. Laboratory Experts has a team specifically dedicated to ensuring that laboratories are abiding by the current laws as well as preparing them for keeping up with the changing laboratory regulatory and compliance codes.

We provide the following services to ensure that your laboratory will pass all federal regulation tests:
Application Filing
CLIA
COLA
STATE Licensure
Accreditation and Licensure Maintenance
Periodic Site Visits
Mock Inspections
Inspections: Ore and Post
Lab safety program
Assay Validation and Verification
Stability Studies
Correlations Studies (Instrument-to-Instrument, Site-to-site)
Diagnostic Procedures

Lab Management
Managing the day to day operations of your practice will allow you to keep the lights on and remain open. A laboratory is only as good as the team who is managing it. If your team is not managing your laboratory effectively then this is the service that will fix it!
Assisting Laboratory Directors with personnel selection is included in our lab management package.

LabExperts Startup 
Like everything else in life, getting started is the hard part.
Our Laboratory consulting services provide physicians and/or lab owners A-Z model for building simple to highly complex toxicology labs. Our team can fulfill every point of lab building to take a lab concept into a reality.
You will be guided and supported by Laboratory Experts experts every step of the build-out and operations of your lab.
Here is a detailed list of the Services offered for this area of Service:

Personnel
Without the proper personnel to run your lab, your lab will not be able to continue to operate. Choosing the correct people to fill the positions that they are qualified for is a skill set within itself. This is why we offer complete staffing options for our clients. Whether you need someone to completely manage your practice for you or someone to perform specific testing. Our team will be able to find the person that is perfectly suited to fill the positions your laboratory needs when you need them.

Here is a list of our personnel services:
Lab directorships
Provide Lab Director
Staff recruitment

Safety
Laboratory safety is critical to the employee wellbeing….our safety program will identify and documents safety opportunities to ensure the lab is following good laboratory practices as well as all state and federal regulations. Not upholding to the safety regulations enforced by your state and government is the quickest way to get your laboratory closed.

Safety services:
Initial bloodborne Pathogen training and test
Forms associated with the Safety review including but not limited to fire drills, shower/eyewash station checklist

Personnel training and Education:
Having a laboratory personnel who is able to handle the duties that have been assigned to them is often overlooked but one of the most critical aspects of owning and operating a laboratory. Without proper personnel, you can't perform you lab test properly, handle the operations of the laboratory or the general fulfillment for your clients. Basically, without proper personnel, nothing can happen.

 For new build-outs, training classes are provided for free.

Intellilab solutions (Lab Information System & Sales Dashboard)
There are a lot of moving pieces to not only running a lab, but making sure that lab is successful and is up to code.
Our IntelliSolitions services are specifically designed to identify, solve, and revise any issue that you or your team may encounter when running your lab.

Our selection of services has been devised on the years of experience we have had with working with labs. We have learned what problems labs run into and at which stages.

 Regardless if you are a new up and coming lab trying to solve your staffing issues, or a well established multi-million dollar lab, our services are detailed to help you overcome your obstacles.

Here is a detailed list of the Services offered for this area of Service:

Organizational Workflow
Our team of experts evaluates your laboratories workflow to allow you to customize job descriptions to meet your specific organizational structure. Whether simple or complex organizations, we are able to identify roles and responsibilities and design the job description to meet your laboratory’s personnel requirement. As part of this service, we work with Lab Directors on assigning tasks that are allowed based on current rules and regulations. This “delegation of duties” will allow staff to monitor routine laboratory practice while keeping the LD informed of critical issues.

Cost Analysis and Cost reduction/ Equipment Selection and Price Negotiations
By lowering your overhead, you can increase your profits exponentially. Our team can assist with determining the best equipment needed for the lab. 

Our expertise starts with assisting with the instrument selection and reviewing contracts to ensure your cost per billable test remain as low as possible.Reviewing and negotiating contracts to ensure cost per billable test remain low is apart of our cost analysis and cost reduction package.

IT support and equipment selection
We provide a customizable Laboratory Information System or can assist with support of existing systems. Our team is available to assist with database configuration or ongoing maintenance support. The goal of this service is to put your laboratory in the best possible to run efficiently.

Services include:
Assist with the selection of major equipment purchases
Review contracts for accuracy to ensure they meet operational needs
LIMS/iPowerDoc support which includes errors and questions
LIMS/iPowerDoc software customization requests
New CLients to be created in Lims and iPowerDoc
New/Updated testing profiles for LIMS
New/Updated data entry in LIMS such as medications, ordering physicians for clients, users, etc.
Interface Requests/Support (Chemistry Analyzer and EMR)
LIMS and IPowerDoc
Provide consulting via remote support for any software change/updates needed for any laboratory computer running lab software or connected to a lab instrument
Managing Administrator logins to prevent computer corruption
Provide remote support for network equipment when service calls are placed (may require an onsite individual with an understanding of networking in order to provide physical support for hardware)
Any Lantronix or VPN router used to connect laboratory instruments to the Laboratory Experts network for LIMS connection
Database building including but not limited to test menu, QC, clients
Periodic review of workflow to determine upgrades necessary
Client Portal

In Conclusion
We provide white glove done for you and done with you services that are matched to to fit the scale and size of your laboratory. 
Our process has been built out over time as our company has grown and expanded. Each service is the result of thousands of collective hours of work with our clients.
If you have specific questions about a particular service that we offer please schedule a discovery call below.
Or you would like to begin to work together please go ahead and schedule a discovery call and one of our representatives will be on the phone with you at your suggested time talking about how we can collaborate with your lab.

As stated earlier, each laboratory takes time to understand and learn before a service procedure can be implemented efficiently. I urge you to fill out an application today if you are interested in a particular service we are offering.

Click the button below to schedule your 15 minute discovery call.
What Laboratory Experts Does in a Nutshell
All of our services are comprehensive. They include strategy, expertise and when desired implementation- not just for one aspect of your laboratory, but for ALL aspects. Laboratory Experts is a state of the art provider of clinical medical support services consisting of medical billing, Genetic & toxicology laboratory design, construction and operation services, and Physician Owned Laboratory consulting, which we deliver to the medical community nationwide, regardless of provider size.

Below is a more detailed description of our services.

I urge you to fill out an application today if you are interested in a particular service we are offering. Each laboratory takes time to understand and learn before a procedure can be implemented efficiently. I recommend scheduling your time in advance in order to receive your custom service expeditiously.

LabExperts RCM Billing and Credentialing (Revenue Cycle Management)  
Medical billing, managing accounts receivables, collections, and reimbursement analytics can be some of the most time-consuming and difficult challenges for physicians and medical/healthcare organizations. 

LabExperts RCM stands for revenue cycle management and is what we call our medical billing services.

Our goal is to shoulder the burden of medical billing revenue cycle management so that you can focus on delivering optimal care to your patients.

Though many companies offer varying levels of transnational medical billing services, Laboratory Experts is unique in its breadth of services, infrastructure, innovation, and commitment to ensuring your claims are correctly submitted and rapidly reimbursed.

Here is a detailed list of the Services offered for this area of Service:

Proficiency Testing
Increasing the profit of a laboratory comes down to efficient management and proficiency testing. The more proficient your lab is at performing certain tests the higher the performance rating of your lab will be. Also known as an interlaboratory comparison, proficiency testing determines the performance of individual laboratories for specific tests or measurements and is used to measure a lab's continuing performance. Our medical team specializes in consulting with labs on how to increase the proficiency of specific lab tests in order to help improve the lab's overall performance.

A list of the services that we offer for proficiency testing can be found below:
Assist with the selection of appropriate PT program based on a testing menu
Blind Studies of analysis not covered in enrolled PT program
Review of results and corrective action documentation if indicated

Customized Policy and Procedure Manuals
Creating a customized policy that abides by the current laws is important if you wish to create customized policies for your lab. 
One size does not fit all when it comes to policies so it is important to be able to create customized policies that can match your specific lab needs like a glove.

Our customized policy and procedure services include:
Operational
Technical
Service
Quality assurance
Quality control
Proficiency testing
Maintenance form

Competency
By identifying your laboratories core six activities, competencies are designed to meet your laboratory workload. It all starts with the acceptance of the sample through the reporting phase. Each competency is designed to conform to standard procedures. By the end of this service, you will know your key areas of focus for your laboratory and how to improve in these areas.

Competency services:
Development of competencies specify the testing protocol
Competency assessment and completion of the documentation

Quality assurance
If you do not have systems that test the quality of tests that your lab conducts it the quality of your test will vary causing your laboratory to fail its performance tests. Quality assurance is necessary for all labs big and small.

Quality Assurance services:
Development of a QA plan
Examples of QA monitors
Quarterly review of monitors

Quality control
Handling quality control once you have a quality control problem is like trying to patch a hole in a dam when the dam has already fallen apart. In other words, trying to fix control the quality of your laboratory once you have the problem is too late. Our team can develop a Quality Control program that evaluates daily weekly and monthly performance. Our program will help identify trends in QC before it becomes a problem…

Assisting laboratory sites with the design in LIMS of LJ graphs is apart of our quality control package.

LabExperts Consulting For Existing Laboratories
The Clinical Laboratory Services industry has seen significant growth over the past few years.
New state and federal laws and regulations mandate that physicians provide toxicology testing for their patients who are prescribed chronic pain relievers and other opiates. Historically, physicians have obtained lab services from large toxicology reference labs. However, those labs do not always provide the flexibility and responsiveness required in your dynamic environment.

Physicians are turning to specialty labs to get the customer service they require.

Regionally based toxicology reference labs have stepped up to respond to the physicians’ demands.

Additionally, when feasible, physicians and practitioners have realized that performing these tests in a physician-owned laboratory (POL) gives them greater control of testing requisitions, improves turnaround time for faster clinical decision making, and captures a revenue stream they had previously passed to a reference laboratory.

With the challenges of maintaining sustainable revenue streams in a rapidly changing managed care environment, the POL can assist by improving patient care while also elevating the overall business health of a practice.

As a result, Laboratory Experts has helped numerous practices gain control of their toxicology testing and improve revenue by advising in the entire startup and operation process of a CLIA certified, high-complexity toxicology laboratories.

Our Laboratory consulting services provide physicians and/or lab owners A-Z model for building simple to highly complex toxicology labs. Our team can fulfill every point of lab building to take a lab concept into a reality.

You will be guided and supported by Laboratory Experts experts every step of the build-out and operations of your lab.

Whether you plan to test a few hundred samples per month or thousands of samples per week, our teams of operational experts provide you with a seamless approach to building and sustaining your own genetic or toxicology laboratory in as few as 12 weeks.
 
Here is a detailed list of the Services offered for this area of Service:

 Medical/ Clinical Consulting
Our Medical/ clinical consulting services run the gamut of aspects of operating a practice/healthcare facility. Whether a physician needs consulting on how to advertise their practice in order to get more clients, or how to budget the operational side of their business so that the lights in the practice can remain on. Our medical consulting team has been trained to consult on the typical matters that physicians and practice owners deal with on a daily basis.

A few of our areas of focus are listed below:
Results Interpretation
Clinical Correlation
Direct Physician-to-physician/ Practitioner Consulting
Sales Training and Resource

Technical Consulting Services
As with any business, there are many nuances that aren’t well known until you are actively working inside of the business. Toxicology labs unlike other businesses, however, have a bit more technical nuances that it is vital to understand if you wish to continue operating your lab. 

Besides the extensive legal procedures that must be followed in order to abide by state laws, it is also important to understand the legal ramifications that can happen if those procedures are not followed to the letter. Our technical consulting team studies the current laws, procedures, and lab validation practices to ensure that the labs we work with are abiding by all state/federal regulations so they can avoid the legal ramifications that come from disobeying the laws.

Here is a list of the services that we offer for technical consulting:
Toxicology Procedures
Validation: Analytical Method Validation
Instrument Validation (New and Moving)
Stock Solution Validations
Sample Preparation
Training and Education
Equipment Maintenance and Troubleshooting

Regulatory/ Compliance Consultation
Is your laboratory up to code? Abiding by the legal regulations in your state and the federal regulations is the number one priority of any laboratory manager or laboratory owner. If you are not ensuring that your laboratory is not abiding by the codes set forth by the government is ensuring that your laboratory will be closed down by outside forces for malpractice. Laboratory Experts has a team specifically dedicated to ensuring that laboratories are abiding by the current laws as well as preparing them for keeping up with the changing laboratory regulatory and compliance codes.

We provide the following services to ensure that your laboratory will pass all federal regulation tests:
Application Filing
CLIA
COLA
STATE Licensure
Accreditation and Licensure Maintenance
Periodic Site Visits
Mock Inspections
Inspections: Ore and Post
Lab safety program
Assay Validation and Verification
Stability Studies
Correlations Studies (Instrument-to-Instrument, Site-to-site)
Diagnostic Procedures

Lab Management
Managing the day to day operations of your practice will allow you to keep the lights on and remain open. A laboratory is only as good as the team who is managing it. If your team is not managing your laboratory effectively then this is the service that will fix it!
Assisting Laboratory Directors with personnel selection is included in our lab management package.

LabExperts Startup 
Like everything else in life, getting started is the hard part.
Our Laboratory consulting services provide physicians and/or lab owners A-Z model for building simple to highly complex toxicology labs. Our team can fulfill every point of lab building to take a lab concept into a reality.
You will be guided and supported by Laboratory Experts experts every step of the build-out and operations of your lab.
Here is a detailed list of the Services offered for this area of Service:

Personnel
Without the proper personnel to run your lab, your lab will not be able to continue to operate. Choosing the correct people to fill the positions that they are qualified for is a skill set within itself. This is why we offer complete staffing options for our clients. Whether you need someone to completely manage your practice for you or someone to perform specific testing. Our team will be able to find the person that is perfectly suited to fill the positions your laboratory needs when you need them.

Here is a list of our personnel services:
Lab directorships
Provide Lab Director
Staff recruitment

Safety
Laboratory safety is critical to the employee wellbeing….our safety program will identify and documents safety opportunities to ensure the lab is following good laboratory practices as well as all state and federal regulations. Not upholding to the safety regulations enforced by your state and government is the quickest way to get your laboratory closed.

Safety services:
Initial bloodborne Pathogen training and test
Forms associated with the Safety review including but not limited to fire drills, shower/eyewash station checklist

Personnel training and Education:
Having a laboratory personnel who is able to handle the duties that have been assigned to them is often overlooked but one of the most critical aspects of owning and operating a laboratory. Without proper personnel, you can't perform you lab test properly, handle the operations of the laboratory or the general fulfillment for your clients. Basically, without proper personnel, nothing can happen.

 For new build-outs, training classes are provided for free.

Intellilab solutions (Lab Information System & Sales Dashboard)
There are a lot of moving pieces to not only running a lab, but making sure that lab is successful and is up to code.
Our IntelliSolitions services are specifically designed to identify, solve, and revise any issue that you or your team may encounter when running your lab.

Our selection of services has been devised on the years of experience we have had with working with labs. We have learned what problems labs run into and at which stages.

 Regardless if you are a new up and coming lab trying to solve your staffing issues, or a well established multi-million dollar lab, our services are detailed to help you overcome your obstacles.

Here is a detailed list of the Services offered for this area of Service:

Organizational Workflow
Our team of experts evaluates your laboratories workflow to allow you to customize job descriptions to meet your specific organizational structure. Whether simple or complex organizations, we are able to identify roles and responsibilities and design the job description to meet your laboratory’s personnel requirement. As part of this service, we work with Lab Directors on assigning tasks that are allowed based on current rules and regulations. This “delegation of duties” will allow staff to monitor routine laboratory practice while keeping the LD informed of critical issues.

Cost Analysis and Cost reduction/ Equipment Selection and Price Negotiations
By lowering your overhead, you can increase your profits exponentially. Our team can assist with determining the best equipment needed for the lab. 

Our expertise starts with assisting with the instrument selection and reviewing contracts to ensure your cost per billable test remain as low as possible.Reviewing and negotiating contracts to ensure cost per billable test remain low is apart of our cost analysis and cost reduction package.

IT support and equipment selection
We provide a customizable Laboratory Information System or can assist with support of existing systems. Our team is available to assist with database configuration or ongoing maintenance support. The goal of this service is to put your laboratory in the best possible to run efficiently.

Services include:
Assist with the selection of major equipment purchases
Review contracts for accuracy to ensure they meet operational needs
LIMS/iPowerDoc support which includes errors and questions
LIMS/iPowerDoc software customization requests
New CLients to be created in Lims and iPowerDoc
New/Updated testing profiles for LIMS
New/Updated data entry in LIMS such as medications, ordering physicians for clients, users, etc.
Interface Requests/Support (Chemistry Analyzer and EMR)
LIMS and IPowerDoc
Provide consulting via remote support for any software change/updates needed for any laboratory computer running lab software or connected to a lab instrument
Managing Administrator logins to prevent computer corruption
Provide remote support for network equipment when service calls are placed (may require an onsite individual with an understanding of networking in order to provide physical support for hardware)
Any Lantronix or VPN router used to connect laboratory instruments to the Laboratory Experts network for LIMS connection
Database building including but not limited to test menu, QC, clients
Periodic review of workflow to determine upgrades necessary
Client Portal

In Conclusion
We provide white glove done for you and done with you services that are matched to to fit the scale and size of your laboratory. 
Our process has been built out over time as our company has grown and expanded. Each service is the result of thousands of collective hours of work with our clients.
If you have specific questions about a particular service that we offer please schedule a discovery call below.
Or you would like to begin to work together please go ahead and schedule a discovery call and one of our representatives will be on the phone with you at your suggested time talking about how we can collaborate with your lab.

As stated earlier, each laboratory takes time to understand and learn before a service procedure can be implemented efficiently. I urge you to fill out an application today if you are interested in a particular service we are offering.

Click the button below to schedule your 15 minute discovery call.

Laboratory Experts, headquartered in the Atlanta metropolitan area (Lawrenceville, GA), is a state of the art provider of clinical medical support services consisting of medical billing, Genetic & toxicology laboratory design, construction and operation services, and Physician Owned Laboratory consulting, which we deliver to the medical community nationwide, regardless of provider size.

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All Rights Reserved.